Privacy Policy

This privacy policy sets out how Teddy & Me uses and protects any information that you provide when you use this website, in line with the General Data Protection Regulation (GDPR) (EU) 2016/679.

We treat all information as private and confidential, any information we do collect is kept in a secure location. We will only use information supplied by you for the purpose of processing your order and supplying our services.

You may receive e-mails from our company with regard to your current open orders or occasional special offers, announcements etc. Your email address is used solely for this purpose. You may ask that your details be removed from our system by contacting us by email. We do not and will not sell or release information provided by you to any third parties. Unless required by law.

Visitors to our site:
When someone visits our website we use Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as visitor numbers to various parts of the site. This information is processed in a way which does not identify individuals.
We also use Facebook to learn more about the type of customer that purchases a product from our site. Similar to Google Analytics, this information is processed in a way in which keeps the customer anonymous. We can use this information to advertise through Facebook in a more targeted manner to those people who are likely to buy our products i.e. new parents and buyers of baby products.

What personally indentifiable information do we collect?
When you register with us and shop on our website we will ask you to input and we will collect personal information from you such as:

• your name
• e-mail address
• billing address
• delivery address
• telephone number
• product selections
• credit card or other payment information

We would like to keep you updated about new Teddy & Me products, promotions and news, however you can opt out of receiving mailings by un-checking the
relevant box at the checkout.

For your security all Credit and Debit card transactions are processed through 128bit encrypted Secure Server using SSL (Secure Socket Layer).

What do we use your information for?
Information we collect from you may be used to provide us with the information we need to process your order or if we need to contact you in relation to processing your order. We may use the information provided for Internal record keeping or to improve our products and services. Your details may be passed on to third parties in order to process your order, such as Royal Mail and couriers but only to complete your order and not for any other purpose.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Do you use cookies?
Yes, a cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web
traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor
its operations to your needs, likes and dislikes by gathering and remembering
information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the details removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. We use cookies to help us remember and process the items in your shopping cart.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
If you have any queries regarding privacy, then please feel free to contact us.

Updated 25th May 2018