How can I return my order/an item?

We are happy to exchange goods or refund your money if you are not entirely satisfied with your purchase. We kindly ask that items be returned in a saleable condition, unused, unworn and unwashed; securely wrapped; including all paperwork within 28 days.
 
Please send your return items to :

Teddy & Me
Holly Farm Business Park
Honiley
Warwickshire
CV8 1NP
United Kingdom

Please Note:
• We are unable to accept parcels that have been returned to us via courier service, insured postal service or any other service that requires a signature upon receipt.
​• Refunds will only be processed upon receipt of returned goods.
• We will not be held liable for the loss of any returned items/ parcels. We recommend that you obtain Proof of Postage and take out adequate parcel insurance to cover against consequential loss by the Post Office.
• Return delivery costs are non-refundable.