If you live outside the EU, please be aware that local customs or import duties may be charged when your parcel reaches your country. We have no control over these charges, so unfortunately cannot predict what they will be.

We are happy to exchange goods or refund your money if you are not entirely satisfied with your purchase. We kindly ask that items are returned in a saleable condition; and in their original packaging, since  we cannot refund or exchange goods which have been used. Garments must be returned unworn and unwashed.

Please contact us in writing within 7 working days of delivery to notify us of your intention to return the goods (we will allow a further 7 days to send goods back thereafter). 

P&P and returns postage are all direct costs and we regret that they cannot be refunded, unless the item is faulty. However, you will not be asked to pay additional postage if you request an exchange. 

Royal Mail - Claims for lost parcels cannot be accepted without proof of postage, which can be obtained free of charge from your post office.

Returns from overseas

When returning goods from overseas, please ensure that all parcels are securely sealed and are only returned on a standard airmail service; and always obtain a certificate or receipt of posting.